From Blueprint to Greenprint: design the life-cycle of a service

The Greenprint mixes the Life Cycle Analysis method with the Service Blueprint: the idea is to note the steps in the life of a service and analyze its evolution over time (before its existence, during and at the end of its life), in order to identify areas for improvement in a circular approach.

As in the LCA, all the steps are associated with specific resources, indicated with different colors. As in the Blueprint, you take into account the customer journey and the internal processes of the company, but also the tasks of the partners who are involved in the project.

This tool is under a Creative Commons license: use it as you wish, just let people know where it comes from 🙂

You can download the Greenprint here.

Originally published at http://www.ethic-design.com.